Overview
This Privacy Policy explains how OHVANI collects, uses, stores, shares, protects, and manages personal information when you visit the website, use the online store, create an account, place an order, contact support, submit a return request, apply for a brand partnership, or subscribe to marketing.
Privacy Contact
Privacy questions and rights requests: privacy@ohvani.com. Refunds: refunds@ohvani.com. Terms: terms@ohvani.com. Partnerships: partners@ohvani.com.
Age Requirement
OHVANI is intended for users who are 18 years of age or older. OHVANI does not knowingly collect personal information from anyone under 18.
Information We Collect
We may collect identity and contact information, order and purchase information, payment confirmation details, account information, website/device data, cookies, customer support records, return and damage claim photos, brand partner application details, marketing preferences, and fraud prevention information.
How We Use Information
We use information to process orders, fulfill shipments, provide support, manage returns and claims, prevent fraud, operate the website, improve the store, send marketing where permitted, review brand partner applications, comply with law, and enforce policies.
Shopify and Platform Services
OHVANI may use Shopify to power the online store, checkout, customer accounts, payments, order management, analytics, privacy controls, policy pages, and related e-commerce functions. Shopify may process personal information as part of providing services to OHVANI and customers.
No Sale of Personal Information Without Permission
OHVANI does not intend to sell customer personal information for money and will not sell customer personal information to third parties without permission from the user, except where legally required or as described for business transfers and permitted by law. Some privacy laws define sale or sharing broadly, including certain advertising or analytics tools. Where required, OHVANI will provide notice, consent, or opt-out controls.
Company Sale and Customer Choice
If OHVANI is ever involved in a sale, merger, acquisition, restructuring, investment, bankruptcy, transfer of assets, brand transfer, or similar event involving customer personal information, OHVANI will attempt to provide advance notice where legally and practically possible. OHVANI intends to send multiple notices, up to 4 or 5 times where reasonable, and give customers a chance to request deletion of eligible personal information or opt out of optional data transfer where legally available.
Cookies, Analytics, and Marketing
OHVANI may use cookies, pixels, analytics tools, advertising tools, and similar technologies for functionality, checkout, fraud prevention, analytics, advertising, personalization, and marketing performance. Depending on your location, you may have cookie consent or opt-out controls.
Data Retention and Security
OHVANI keeps information only as long as reasonably necessary, unless a longer period is required or permitted for tax, accounting, fraud prevention, chargebacks, returns, legal claims, security, or compliance. We use reasonable safeguards, but no online service is completely risk-free.
United States, Korean, and International Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, withdraw consent, opt out of sale/sharing, or request information about processing. OHVANI is being built with U.S. operations and Korean company direction, and will attempt to support applicable U.S., Korean, EU/UK/EEA, and international privacy requirements where they apply.
Children and Minors
OHVANI is an 18+ website and store. If we learn that a person under 18 submitted personal information, we may delete the information, cancel related submissions, close accounts, and restrict future access.
Submit a Privacy Request
Email privacy@ohvani.com with your full name, email address, country/state/region, request type, and relevant order number if applicable. OHVANI may need to verify your identity before processing requests.
Updates
OHVANI may update this Privacy Policy as Shopify tools, store operations, apps, laws, Korean company structure, international sales, brand partner programs, cookies, analytics, and data practices change.